FAQ's
Find answers about ORUUN shipping, sizing, returns, Italian performance fabrics, hot-weather running gear, breathability, quick-drying comfort, anti-chafe shorts and secure storage.
Shipping & Delivery
When will my order be shipped?
Orders are prepared within 1 week of purchase. Once your order leaves our facility, you’ll receive a confirmation email with tracking. Please visit our Shipping Policy page for full details.
How long does delivery take?
Major destinations typically arrive within 5–10 business days after dispatch. Delays may occur due to holiday or courier conditions.
Do you ship internationally?
Yes. ORUUN ships internationally to selected destinations. Shipping rates, delivery times and available regions are shown at checkout.
Do I have to pay customs or import fees?
No — we cover all import duties and customs fees on international orders. You will not be charged additional fees at delivery.
Product & Performance
What makes ORUUN different?
ORUUN designs lightweight performance wear for the body in heat. We combine Italian performance fabrics, breathable construction, expressive visual identity and movement-focused design to help reduce cling, heat build-up and distraction during hot, humid activity.
What fabrics does ORUUN use?
For selected tops, ORUUN uses Italian performance fabrics from MITI S.p.A., a textile specialist based in Italy. These fabrics are chosen for ultra-lightweight comfort, breathability, moisture movement and suitability for high-resolution sublimation print, making them ideal for hot-weather running, summer training and expressive performance design.
What is Dry Flow System?
Dry Flow System is ORUUN’s performance fabric concept for hot-weather movement. It combines lightweight fabric selection, breathable surface texture and moisture-moving construction to support airflow, reduce sweat cling and help the garment feel lighter during humid runs, summer training and race-day effort.
Is ORUUN fabric breathable in hot weather?
Yes. ORUUN is built around high-temperature movement. Our tees, tanks and shorts are designed for humid morning runs, hot-weather training, summer miles, city running, gym sessions, travel days and race-day movement.
Are the running shorts anti-chafe?
ORUUN Running Shorts are designed with smooth lightweight fabric and movement-focused construction to help reduce friction during high-sweat runs. They are made for humid runs, summer training, city miles and race-day movement where comfort matters over distance.
Do the shorts have secure storage?
Yes. ORUUN Running Shorts include a secure rear zip pocket for keys, cards, energy gels and most large smartphones. It is designed to fit an iPhone 17 Pro Max with a slim case, while thicker protective cases may fit more tightly.
Are ORUUN fabrics recycled?
ORUUN tops use Italian MITI fabrics made with post-consumer recycled polyester blends. Levante Eco and Maestrale Eco are both post-consumer recycled polyester fabrics, with the specific percentage of recycled yarn.
Size & Fit
Are ORUUN tops fitted or relaxed?
ORUUN tops use an athletic fit: close enough for running performance, but not compression-tight. If you prefer a more relaxed everyday fit, we recommend sizing up.
How should the tank fit?
The ORUUN Performance Tank is designed to feel light and open through the shoulders, with room for natural arm swing during running. It should sit close enough to move with the body without feeling restrictive.
How should the running shorts fit?
ORUUN Running Shorts are designed with a lightweight athletic fit and freedom of movement through the leg. The waistband should feel secure without digging in during running or training.
Can I wear ORUUN for gym or everyday movement?
Yes. ORUUN products are designed for running first, but they also work for gym training, warm-weather travel, active city days and gym-to-street movement. The fit is performance-focused without feeling limited to race day.
Returns & Refunds
What is your return policy?
We accept returns on unworn items in original condition within 30 days of delivery.
For full eligibility details and instructions, please refer to our Return Policy page.
What if my item arrives damaged or incorrect?
Contact us within 7 days of delivery with your order number and photos. Our team will resolve it quickly.
For full eligibility details and instructions, please refer to our Return Policy page.
When will I receive my refund?
Refunds are issued after your return is received and inspected. Processing typically takes 5–7 business days.
For full eligibility details and instructions, please refer to our Return Policy page.
Care & Washing
How should I wash ORUUN products?
Machine wash cold with similar colors. Do not bleach. Do not tumble dry. Do not dry clean. Do not iron. Hang dry in shade to help preserve fabric performance, print clarity and garment shape.
Will the color fade after washing?
ORUUN printed colorways use dye sublimation technology, a process where color bonds with the fabric rather than sitting as a surface layer. This helps the print resist cracking and peeling, while supporting long-lasting color through repeated wear and washing.
Can I tumble dry ORUUN products?
No. We do not recommend tumble drying ORUUN products. Hang dry in shade to help protect the fabric, print clarity, garment shape and performance feel.
Can I iron ORUUN products?
No. We do not recommend ironing ORUUN products. Heat can affect printed graphics, technical fabrics and garment finishes.
Others
Collaborations & Partnership
Yes. ORUUN is open to selected collaborations with runners, creators, photographers, sports communities, events and like-minded brands. If your work connects with hot-weather movement, running culture, visual identity or performance storytelling, feel free to contact us at support@oruun.com.
Bulk Order Enquiries
Yes. We welcome bulk order enquiries for running teams, clubs, gyms, events, organizations and resellers. For large quantity orders or custom production requests, please contact support@oruun.com with the product, quantity, sizes, colorways and delivery location. We’ll reply with available options, pricing and lead times.
Gift Card Option
Yes. ORUUN digital gift cards are available for customers who want to give the gift of lightweight performance wear. Gift cards are delivered by email and can be used storewide. For bulk gifting or custom amounts, contact support@oruun.com.



