Shipping policy

Shipping & Delivery

At ORUUN, we design performance wear built to move loud — and we want every part of your experience to feel confident, clear, and effortless.

We offer transparent shipping so you can focus on what matters: getting your gear and moving in it.

Orders are prepared within 1 week of purchase.

During high demand periods, processing times may be slightly extended.

Once your order is dispatched, you will receive a confirmation email with full tracking details.

We ship worldwide, including Australia, New Zealand, the United States, Canada, the United Kingdom, Europe, and Asia.

• Standard shipping is a flat AUD $10 worldwide.
• Free shipping is available on orders over AUD $200 (or equivalent) in eligible regions.

Deliveries typically arrive within 5–10 business days after dispatch.

Actual delivery times may vary based on destination, customs clearance, and courier conditions.

International shipments are managed by our logistics partners, and all applicable duties and import charges are covered by ORUUN.

You will not incur additional fees upon delivery.

Once shipped, you will receive a tracking number so you can monitor your delivery status via the carrier’s website.

If your parcel is lost in transit or arrives damaged:

• Contact support@oruun.com within 7 days of delivery
• Include your order number and photos of the issue

We will prioritize a replacement or full refund.

For any shipping or delivery inquiries, email support@oruun.com or use our Contact Form.

We aim to respond within 2 business days.